FAQs

FREQUENTLY ASKED QUESTIONS

Everything You Need to Know About PlayArena

We offer programs for ages 3-17, grouped by development stage: Little Kicksters (3-5), Development Academy (6-12), and Performance Squad (13-17).

It's easy! Click the "Book a Trial" button on our website, select your child's age group, and choose an available date. You can also call us directly at (888) 4000-2424.

Players need football boots (or trainers for AstroTurf), shin guards, a water bottle, and weather-appropriate clothing.

Yes, our Performance Squad (U13-U17) competes in local leagues and tournaments. Our Development Academy focuses on skill-building through friendly matches and internal festivals.

Child safety is our top priority. All coaches are DBS-checked and Safeguarding certified. A full copy of our policy is available upon request.

The full kit (jersey, shorts, socks) is included for all players in our Performance Squad and Elite programs. Additional merchandise can be purchased through our online store or at the front desk.

Training sessions are only cancelled in cases of dangerous conditions (e.g., lightning, ice, or heavily waterlogged pitches). All cancellations are communicated via email and our private parents' WhatsApp group at least 1 hour before the session.
Yes, we offer a 10% discount for the second child and a 15% discount for any subsequent children from the same family. Please contact us at info@wplocket.com to arrange this.
All our lead coaches hold at least an FA Level 2 or UEFA C license, are fully first-aid trained, and have passed enhanced DBS checks. You can meet our expert coaching team on the "About Us" page.
Absolutely! We have a designated viewing area for parents. We encourage you to stay, watch, and support, though we kindly ask that coaching is left to the coaches during sessions.
We focus on continuous development. Coaches provide informal feedback regularly, and formal written progress reports are shared with parents at the end of each term. Players are promoted to the next level based on both skill and readiness.
The Development Academy focuses on building fundamental skills, love for the game, and general fitness in a fun environment. The Performance Squad is for committed players and involves advanced tactical training, competitive league matches, and a higher focus on athletic development.